Refaund Policy

Thank you for your purchase at Patagonia Leather. We strive to provide you with the highest quality products and hope you are completely satisfied with your purchase. However, we understand that occasionally situations may arise where you need to return an item. Therefore, we have established the following return policy to ensure a hassle-free experience:

  1. Return Period:

    • You have a 30-day period from the date of delivery to return purchased items.

  2. Return Conditions:

    • Items must be in their original condition, unused, and with all original tags and packaging.
    • Returns of items that have been customized or modified to your specifications will not be accepted.
    • Items must be accompanied by the original purchase receipt or proof of purchase.

  3. Return Process:

    • To initiate the return process, please contact our customer service team within the specified period.
    • We will provide you with detailed instructions on how to return the items, including the shipping address and any other necessary requirements.
    • Once we receive the returned items and inspect them, we will process your refund or exchange as appropriate.

  4. Refunds:

    • Refunds will be issued using the same payment method used for the original purchase, unless otherwise agreed.
    • Please note that original shipping costs are non-refundable, unless the reason for the return is due to an error on our part.

  5. Exchanges:

    • If you wish to exchange an item for a different size, color, or another available item, please contact us, and we will be happy to assist you with the exchange process.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately so we can resolve the issue as soon as possible.

This return policy is part of our ongoing efforts to provide you with excellent customer service and ensure your complete satisfaction with your purchases. If you have any questions or need further information, please do not hesitate to contact our customer service team.

info@patagonialeather.com

Thank you for choosing us.

Sincerely, team Patagonia Leather.